New features: Desktop apps, Integrations and AI

We’ve been working hard to bring you features that make connecting with your customers even smoother. Here’s what’s new:

1️⃣ New Desktop App

In addition to our mobile apps, we’ve launched a desktop app for Mac and Windows — giving you a dedicated space to stay connected with customers, without switching browser tabs. Download the app here

2️⃣ Ooni AI is Here (Beta)

Our AI assistant, Ooni, is opening up to new users! Ooni learns from your website and documents to answer customers instantly — and can hand off to you via chat or video when needed. To join the beta, just hit the button in your back office.

3️⃣ More Data, Smarter Integrations

Consolto now streams numerous NEW data points into your other tools via Webhooks & Zapier — from chat events to customer interactions, web-call events, and scheduling updates. Your workflows just got a big upgrade. Read more here