Roadmap

Ideas Spotlight 👋(8)

  1. 42

    Screen sharing with control clients computer function

    #Integrations 🔗
  2. 32

    End to End encryption

  3. 22

    Backoffice translation

    #Enhancement 👍#Integrations 🔗
  4. 23

    Voice recording button & transcription

    #Enhancement 👍#Integrations 🔗
  5. 21

    Video Bubble

    #Enhancement 👍#Styling 🎨
  6. 12

    Setup Call Record Limit / Addon to Purchase More Credits

    #Enhancement 👍
  7. 9

    Calls transcription and subtitles

    #Enhancement 👍#Integrations 🔗
  8. 13

    Auth integration (SSO)

    #Enhancement 👍#Integrations 🔗

Prioritized(8)

  1. 2

    Be able to delete, archive, reorder chats

    #Enhancement 👍
  2. 29

    E-Mail Template customization for better UX

    #Enhancement 👍#Styling 🎨
  3. 30

    Welcoming Video (muted) on page load

  4. 3

    Zapier Integration of scheduling and chat (on top of contact forms)

    #Integrations 🔗
  5. 24

    Call / Chat routing

    #Integrations 🔗
  6. 31

    Checklist notes during meetings

    #Enhancement 👍#Integrations 🔗
  7. 13

    Canned-responses (text snippets)

    #Styling 🎨
  8. 15

    Wizard-type bot

    #Enhancement 👍#Integrations 🔗

Next release(5)

  1. 41

    Sub-accounts

    #Enhancement 👍#Integrations 🔗
  2. 35

    Video background blur

    #Styling 🎨
  3. 2

    SIP integration

    #Enhancement 👍
  4. 22

    Clean up UI

    #Enhancement 👍
  5. 47

    Embed ClickNTalk page as CNAME

    #Enhancement 👍

In progress(2)

  1. 34

    Stripe integration

    #Enhancement 👍#Integrations 🔗
  2. 27

    Pay-per-minute and pay-when-booking

    #Integrations 🔗

Ready for launch(3)

  1. 1

    HIPAA & SOC2 Compliance

  2. 2

    New appointment scheduling look&feel

  3. 61

    Group Video

    #Enhancement 👍#Integrations 🔗

Launched(7)

  1. 4

    Sense It

    #Enhancement 👍
  2. 3

    Video calls recording

    #Enhancement 👍
  3. 32

    Mobile application for host/agent side

    #Enhancement 👍#Integrations 🔗
  4. 14

    Chat search

    #Enhancement 👍
  5. 12

    Multi-agent active engager

    #Enhancement 👍#Integrations 🔗
  6. 7

    Google Calendar Sync

    #Enhancement 👍#Integrations 🔗
  7. 2

    Start-call links from agent side

    #Enhancement 👍#Integrations 🔗