Announcements

New updates and improvements to Consolto

  1. Group Meetings at their best

    Many votes on our public roadmap were given to Group Meetings. Honestly, we wanted to improve the entire conferencing experience a while ago but so many other crucial features were there to develop and polish.

    Now's the time to launch our interpretation of Group Meetings in a business-to-customer situation. Read all about the new feature and the launch phases HERE

    group-meeting-banner

    Group meetings are standard in today's conferencing solutions' landscape and as such, they're a must-have in our vision to become the best conferencing solution for business-customer interactions.

    Our next big milestone is an improved appointment scheduling backoffice. Soon-to-be-launched, it will finally let you replace your Zoom+Calendly duo with one cohesive solution.

    On our journey to build the "Hubspot for remote meeters", we wanted to share a few other items we've been building lately for you:

    - ๐Ÿš€ Zero-click call: now you can select whether you want your customers to immediately start the call when landing on your ClickNTalk page. Consolto >> Widget center >> Advanced Features >> Zero Click Calls

    - ๐ŸŽฏ Added Contact form direct link. Simply add ?start=form to your ClickNTalk page's link or read more HERE

    - ๐Ÿ“ฑ Mobile apps - new version released with bug fixes and more.

    Lots of new material about video conferencing for your business and the advantages of appointment scheduling HERE

    As always, we're here to help you go personal with your customers!

    To your success,

    The Consolto team

  2. New features are HERE

    New Feature
    Enhancement
    Fix

    Now that you know that we're serious about our mission to build the "Hubspot for remote meeters", we wanted to share a few notes about what we've been building lately for you:

    - ๐Ÿš€ Active Engager in team-widget is now launched! Why wait for website visitors to start the convo when this feature lets your team proactively engage with them on the spot? See your sales boost with this new capability. See the above image and read more here

    - ๐Ÿชฒ Small-yet-important bug fixes launched which improve stability and date-time readings across the app.

    - โฑ๏ธ We're working hard to launch a new design for the appointment scheduling backoffice which is coming soon.. be one of the first to take a first look at it here.

    Lots of new material about video conferencing for your business and the advantages of appointment scheduling HERE

  3. Active engager is here...

    New Feature
    Enhancement

    With your support, we've been building one of the most advanced business-to-customer communication platforms out there.... we even ranked #3 on GetApp's category leaders (out of 292 other companies! sweet!)

    https://www.consolto.com/blog-posts/consolto-ranked-3-from-292-in-getapps-best-live-chat-software-h1-2022

    Now that you know that we're serious about our mission to build the "Hubspot for remote meeters", we wanted to share a few notes about what we've been building lately for you:

    image

    - ๐Ÿš€ Active Engager in team-widget is now launched! Why wait for website visitors to start the convo when this feature lets your team proactively engage with them on the spot? See your sales boost with this new capability. See the above image and read more here: https://www.consolto.com/knowledge-posts/active-engager

    - ๐Ÿชฒ Small-yet-important bug fixes launched which improve stability and date-time readings across the app.

    - โฑ๏ธ We're working hard to launch a new design for the appointment scheduling backoffice which is coming soon.. be one of the first to take a first look at it here: https://www.consolto.com/blog-posts/new-appointment-scheduling-design

    Would love your feedback about it

  4. The 3 most anticipated features we launched last month

    Hey ๐Ÿ‘‹๐Ÿผ,

    On our journey to build world's most advanced business-customer conferencing solution, we added another 3 features that our community has asked for...

    Check them out:

    - ๐Ÿ“ง Increased branding with email SMTP - We'll send all the notifications to your customers from your own domain. (Personal Settings >> Integrations >> SMTP)

    -๐Ÿ“ฑ๐Ÿฆ˜ You can now control the widget's popup on mobile (so it doesn't spoil the zen of customer experience on your site) (Widget Center >> Automatic Messages)

    - ๐Ÿ‘… Let your customers set their preferred language (Widget Center >> Advanced features >> Language Selector)

    - โฌ New dropdown design for timezone making it easier to set an appointment with you! (not part of the 3 most anticipated features but hey.. we know how much you wanted this :))

    As usual, we're here for your questions,

    To your success,

    The Consolto team

  5. Heads up! New features have arrived๐Ÿ˜†

    Artboard โ€“ 20

    Weโ€™re here to announce our newest features and enhancements to Consolto.

    • An exciting improvement to the forms - theyโ€™ve become dynamic forms ๐Ÿ˜(see more info below)
    • Overview tab includes time ranges which can help you get the exact stats you were looking for.
    • Download all the stats including conversions, calls, chats, appointments been madeโ€ฆ
    • Improved translations (Work in progress)

    As for the Dynamic Forms โ€“ before this release, the form details were pre-defined by us. Now, the contact information in order to start a chat or a call as well as the regular contact form and appointment submission forms โ€“ can be customized with your own fields ๐Ÿคฉ

    Any questions regarding the dynamic forms? Check this guide!

    To your success,

    The Consolto team

  6. New Consolto widget & ClickNTalk designs launched TODAY

    Hey Consolto community!

    It is GO TIME!!!

    Hope all of you started 2022 on the right foot.

    New yearโ€ฆ new Consolto widget ๐Ÿคฉ

    You heard right! We launched TODAY a new and improved widget and ClickNTalk design to provide you with the best remote customer experience possible.

    image

    As always, the widget design is fully customizable, to help you build your branded experience.

    image

    We understand that there might be questions from your end, so here is a quick FAQ prepared to help you:

    a) Can I still use the old Consolto widget design? Unfortunately no, the new widget provides everything the old one does, with improvements in the design, of course.

    b) Will this change require anything on my behalf? Nope ๐Ÿ˜Š

    c) Will my current colors automatically be transferred to the new design? ABSOLUTELY!

    As always, the Consolto team is here to give any assistance you might need! Should there be any pending questions or any need of assistance from our side at all, weโ€™ll be happy to meet you! Scheduling can be done through this link: https://client.consolto.com/expert/consolto.support...

    To your success

  7. New features towards an astonishing 2022

    Announcement

    Hello Meeters!!!

    Weโ€™re here to announce another batch of enhancements to Consolto, to make your 2022 meetings even more impactful.

    Two REALLY SIGNIFICANT ๐Ÿš€๐Ÿš€๐Ÿš€ updates coming soon -- Widget UI uplift and the so-anticipated iOS app ๐Ÿ“ฒ.

    The UI uplift will be launched mid-January and will impact the Widget and ClickNTalk.

    Spoiler alert!! This is what your widget will look like soon (another announcement will be sent upon launch of this new widget)

    image

    New features already live:

    1. ๐Ÿ”๐Ÿ” Search over your entire chat and engagement history. Find contacts and conversations with a swift search flow located in the chat center.

    2. ๐Ÿ“‹๐Ÿ“‹๐Ÿ“‹ Make chat history fully available for your customers (and not only last 30 minutes which is the default): Widget Center >> Advanced Settings >> Chat History

    3. ๐Ÿ“† Appointment scheduling:

    โœ… Auto-approval flow lets your customers select only available timeslots from your calendar. โœ… Added cancellation reason to meeting cancellation flow

    Till next time we chat, I wanted to take this opportunity to wish you a year of growth - in your business, in your career but more importantly -- growth in your dreams, aspirations and personal life. Eventually, that's why we're here.

    Thank you for helping us drive 2021. Means a lot to our team.

    To your success,

    Ilan

  8. Hey ๐Ÿ‘‹

    Weโ€™re here to announce some serious enhancements to Consoltoโ€™s interface!

    ๐Ÿ“ฒ Mobile App update: We are excited to announce that our mobile app is launched on Android play-store. IOS mobile app will be the next release on apple store - stay tuned! ๐Ÿš€

    Enhancements:

    1. Sound notifications are controlled separately: Chat messages, calls and customer visits on site -- Personal Settings >> notifications >> Sounds.

    2. Multi-line text chats: we've added the keyboard shortcut "shift-enter".

    ๐Ÿ“† Appointment scheduling:

    โœ… We've added the ability to synchronize another google calendar

    โœ… No need to re-type details of the user in case already typed

    โœ… Fixes to timezone and time formats, emails content and title, time-range fixed

    โœ… Google calendar: weโ€™ve fixed the meeting titles and duration

    โœ… Auto-approve is fully supported!

    Bug fixes:

    1. Widget on/off switch shouldnโ€™t make changes to the widget itself.

    2. Call recording bugs are fixed.

    3. Appointment scheduling emails were fixed.

    Till next time for the upcoming exciting product launches and a new widget design. ๐Ÿค“

    Thank you for being such a strong community!

    To your success,

    Sofia,

    Marketing Manager at Consolto